Hotel · Hanoi · Ha Noi Municipality
Mely Hotel Ha Noi
A 3-star stay in Hanoi’s entertainment district, known for spotless rooms and a staff that goes out of its way to help.
- Rooms rated 8.2 for cleanliness and comfort
- Staff service scores 8.8
- Paid airport shuttle and valet parking available
7.9
Very good
90 reviews
Booking.com 7.9 · 90 reviews
About
Mely Hotel Ha Noi
Mely Hotel Ha Noi sits in the Nhan Chinh area, a part of Hanoi that guests describe as convenient for sampling local food and everyday amenities. The hotel is a 3-star property with Wi-Fi throughout and parking on site, plus a long list of services that includes a 24-hour reception, currency exchange, and tour assistance.
The rooms range from an Economy Double up to a Family Suite, with several categories offering city views or balconies. Reviews repeatedly highlight the spotless housekeeping, comfortable beds, and thoughtful in-room extras like free toiletries, an electric kettle, and a mini-bar.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Staff go above and beyond — Multiple reviews call out the team at Mely Hotel, with one naming Ánh specifically. Guests mention help with transportation, local tips, and a consistently warm, can-do attitude — even when language gets tricky.
- Spotless, well-kept rooms — Nearly every review mentions the cleanliness. Guests describe rooms as “spotless,” “meticulously arranged,” and better than expected for a 3-star property. The beds get singled out for comfort too.
- Great value for the price — Reviewers repeatedly say the price is reasonable and the quality beats other 3-star hotels. The value category sits at 8.0, and several guests note they’d return for that reason alone.
- Ideal for airport transfers — Being close to the airport makes arrivals and departures easy, and guests note the staff help arrange affordable transport. A paid airport shuttle is also available on site.
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Worth weighing
4 to weigh- Breakfast gets mixed reviews — At least one guest found the breakfast underwhelming, though they noted plenty of local food options within walking distance. If breakfast matters to you, plan to explore nearby eateries.
- Not in the old town centre — The hotel is a bit outside the main tourist hub. Guests say it’s easy to get around with affordable transport, but you won’t be stepping out directly onto the city’s most famous streets.
- Quieter, more local area — If you want non-stop action and nightlife right outside the door, this may feel a little removed. The trade-off is a more local feel and easy access to cheap, clean food spots.
- Check-out is at 10 AM — A standard early check-out time means you’ll need to be up and out by 10:00. Late sleepers or those with afternoon flights may need to plan around it.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Suite
Family Room
- 1 King-size bed,2 King Size Beds
- City view
- Shower
- Bathtub
- Air conditioning
Economy Double Room
- 1 King-size bed,1 Double bed
- Shower
- Air conditioning
Superior Room
- 2 Single beds,1 Double bed
- Shower
- Air conditioning
Deluxe Room
- 2 Single beds,1 King-size bed
- With view
- Shower
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Comfort & room
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
- Terrace
- Garden furniture
Food & drink
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
- Coffee shop
- Welcome drink
- Grocery shopping service
Services
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Currency exchange
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Shops/Commercial services
- Meeting/ Banquet facilities
- Fax/Photocopying
Wellness & leisure
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Leisure/ TV room
- Garden area
Family
- Cots
- Playpen
- Children's buffet
Practical
- Wi-Fi
- Parking
- Valet parking
- Electric vehicle charging station
- Safe deposit box
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key access
- Paid airport shuttle
- Non-smoking rooms
- No pets allowed
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 90 reviews
Booking.com · 7.9 · 90 reviews
7.9Verified guest“The room was perfectly clean and the price was reasonable. Great spot for local food, with convenient shops nearby. Staff were helpful and friendly, and the room had everything I needed. Comfy bed and a nice layout — good value.”
7.9Verified guest“I had a wonderful stay. The room was spotless and well organised, better than I expected from a 3-star hotel. The staff were incredibly helpful and friendly, always ready to assist. The location was convenient, with local food and essentials within a short walk. Excellent value for the money. I’d happily stay here again.”
7.9Verified guest“During our stay, we were impressed by the cleanliness and organisation of the room — everything was meticulous. Great value for the price, better than other 3-star places. The location is good for exploring local food, with cheap and clean options nearby. It’s a bit far from the city centre, but affordable transport is easy to arrange. The staff, especially Ánh, were helpful and friendly, giving us useful info and sorting transport. We’d definitely come back.”
7.9Verified guest“What stood out was the cleanliness and attention to detail in the room. Everything was spotless and neatly arranged. The location was ideal — in the centre of Hanoi, close to the main sights and with local cafes and restaurants nearby. The staff were friendly and helpful, even with some language barriers. Great value for what we paid.”
7.9Verified guest“This hotel was perfect for our city trip. The rooms were spotlessly clean and well maintained, everything arranged just right. The location is wonderful, with small cafes and authentic restaurants all around. It’s also very close to the main sights.”
7.9Verified guest“I had a wonderful stay in Hanoi. Great value for money — reasonable and affordable. The attention to detail was commendable, and the staff showed great care with excellent service. The location was very convenient, especially for the airport, which made my travel hassle-free.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Local food: Guests love the area for its cheap, clean local eateries and small cafes. You’re a short walk from everyday amenities like convenience stores, so eating well without tourist prices is easy.
City centre: The hotel is outside the main tourist heart of Hanoi. Affordably priced taxis or ride-hailing make getting to the sights straightforward, and several reviews note the staff can arrange transport.
Airport: Close enough to make travel hassle-free, and the hotel offers a paid airport shuttle. Several guests mention the convenience of being near the airport for early flights or late arrivals.
21-23 Nhan Hoa, Nhan Chinh, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 14:00 to 23:59. Check-out is by 10:00.
Is parking available at the hotel?
Yes, the hotel has on-site parking and also offers valet parking. There’s an electric vehicle charging station as well.
Does the hotel provide airport transport?
Yes, a paid airport shuttle is available. Guests also mention that staff can help arrange affordable transport to and from the airport.
Are pets allowed?
No, pets are not allowed at Mely Hotel Ha Noi.
What room types are available?
Options include Standard, Economy Double, Superior, Deluxe, Family Room, and Family Suite. Deluxe rooms have balconies and views, and Family Rooms come with king-size beds.
Is breakfast included in the stay?
Breakfast is not explicitly listed as included. Some guests found the breakfast underwhelming and suggest local food options nearby instead.
The bottom line
Mely Hotel Ha Noi earns its praise through consistency — spotless rooms, genuinely helpful staff, and a price that undercuts expectations. It’s not the flashiest stay, and breakfast won’t wow you, but for a clean, friendly base near the airport and local eateries, it’s a solid pick.
7.9A dependable choice for travellers who prioritise cleanliness and service over frills.
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